Terms of Service

1. Eligibility and accounts

• You must be at least 18 and able to form a binding contract.
• You are responsible for the accuracy of account information and for all activity under your credentials.
• Keep your password confidential and notify us immediately of unauthorized access.
• If you sign up for an organization, you confirm you are authorized to bind it.

2. The Services

We provide AI visibility auditing, citation and entity engineering, LLM-native schema work, prompt tracking, and reporting, at the scope described on the plan page you purchase. Scope, deliverable volume, and turnaround vary by plan.

We may improve, modify, or discontinue features. Where a change materially reduces a plan's core functionality, we will give reasonable notice.

3. Subscriptions and billing

• Plans are monthly subscriptions billed in advance in US dollars through Stripe.
• By subscribing you authorize recurring charges to your payment method until you cancel.
• Prices shown exclude any applicable taxes, which are added at checkout where required.
• Renewal occurs automatically on the same day each month unless cancelled before the renewal date.
• Failed payments may result in retry attempts and suspension of the Services after a reasonable grace period.
• Promotion and discount codes are single-use unless stated otherwise and may be withdrawn at any time.

4. Cancellation and refunds

You may cancel at any time from your dashboard or by emailing us; cancellation takes effect at the end of the current billing period and you retain access until then. Refunds are governed by our Refund & Cancellation Policy.

5. Your content and licence

You retain ownership of the brand, website, and business information you submit. You grant us a non-exclusive, worldwide licence to use it solely to deliver, support, and improve the Services for you.

You confirm you have the rights to submit that material and that it does not infringe third-party rights.

6. Deliverables

On full payment, you own the reports, schema markup, and written recommendations we produce specifically for you. We retain ownership of our platform, prompts, methodologies, templates, and any general know-how, and may reuse them for other clients.

7. Acceptable use

Your use is subject to our Acceptable Use Policy. Breaching it may lead to suspension or termination without refund.

8. No guarantee of results

AI assistants and search engines rank, retrieve, and cite content using systems we do not control and that change frequently. We do not guarantee any specific ranking, citation, mention, traffic level, revenue, or placement inside any model or search engine. See our Disclaimer.

9. Third-party services

The Services rely on third parties (payment, hosting, AI model providers, search APIs). Their availability and terms are outside our control, and we are not liable for their acts, outages, or changes.

10. Warranty disclaimer

The Services are provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill.

Our total aggregate liability arising out of or relating to the Services is limited to the amounts you paid us in the 3 months immediately preceding the event giving rise to the claim. Nothing limits liability that cannot be limited by law.

12. Indemnity

You will indemnify and hold us harmless from third-party claims arising out of your content, your use of the Services, or your breach of these Terms or applicable law.

13. Suspension and termination

We may suspend or terminate access immediately for non-payment, security risk, unlawful use, or breach of these Terms. You may stop using the Services at any time. Sections on ownership, disclaimers, liability, indemnity, and dispute resolution survive termination.

14. Governing law and disputes

These Terms are governed by the laws applicable at Atomik Digital's principal place of business, without regard to conflict-of-law rules. The parties will attempt in good faith to resolve any dispute informally by contacting each other first; unresolved disputes will be submitted to the competent courts of that jurisdiction.

15. Changes and contact

We may update these Terms; the "Last updated" date will change and material updates will be emailed to account holders. Continued use after the effective date constitutes acceptance. Questions: info@atomikdigital.com.