---
title: "Billing, Subscription, Cancellation & Refund Policy"
description: "How Atomik Digital subscriptions are billed and renewed, how to cancel, and when refunds are available."
canonical: https://atomikdigital.com/legal/refund-policy
site: Atomik Digital
language: en-US
format: text/markdown
---
# Billing, Subscription, Cancellation & Refund Policy

*Last updated August 2, 2026 · Effective August 2, 2026*

This policy covers how our monthly plans are billed, renewed, cancelled, and refunded. It forms part of our Terms of Service.

## 1. Billing and automatic renewal

- All plans ($249, $449, $999, $2,499, $4,999, and $9,999 per month) are billed monthly in advance in US dollars.
- Payments are processed by Stripe. We never store your full card details.
- Subscriptions renew automatically each month on your billing date until cancelled. You authorize these recurring charges at checkout.
- We email a receipt for every charge and send a renewal reminder where required by law.
- Applicable sales tax or VAT is calculated at checkout where required.

## 2. Failed payments

If a payment fails, Stripe retries over several days. If the balance remains unpaid, access may be suspended and the subscription cancelled. Restoring access requires settling the outstanding balance.


## 3. Cancellation

- Cancel any time from Dashboard → Settings, or by emailing info@atomikdigital.com from your account address.
- Cancellation stops the next renewal; it does not retroactively cancel the current period.
- You keep access to the Services and your reports until the end of the paid period.
- No cancellation fee applies. There are no long-term contracts on monthly plans.

## 4. Refunds

- First-time subscribers may request a full refund within 7 days of the first charge if no deliverable, audit report, or implementation work has been provided.
- Once work has been delivered in a billing period, that period is generally non-refundable because the service has been performed.
- Duplicate charges and billing errors are refunded in full.
- Partial months are not pro-rated on cancellation.
- Accounts terminated for breach of the Acceptable Use Policy are not eligible for a refund.

## 5. Consumer rights

Statutory rights are unaffected. EU/UK consumers have a 14-day right of withdrawal for digital services; where you ask us to start immediately and we do, that right ends once the service has been fully performed.


## 6. Plan changes and price updates

You can upgrade or downgrade at any time; changes apply from the next billing period unless we tell you otherwise. We will give at least 30 days' notice by email before any price increase applies to your subscription.


## 7. Requesting a refund

Email info@atomikdigital.com with your account email and the charge date. We respond within 3 business days and approved refunds are returned to the original payment method, typically within 5–10 business days.


---

Source: https://atomikdigital.com/legal/refund-policy
Provider: Atomik Digital — AI visibility optimization for modern brands — get cited and recommended by ChatGPT, Gemini, Claude, Perplexity, and Copilot.
Contact: info@atomikdigital.com
Plans: https://atomikdigital.com/plans (from $249/month, purchased online)